My deposit isn’t showing
Deposits appear after the network confirms them. That can take a few minutes, and longer when a network is busy.
- Check the transaction on the network’s explorer: is it confirmed?
- Check you sent the right coin to the address and network shown in Wallet › Deposit.
- Still missing after it’s confirmed? Ask in Messages › Support with the coin, network, amount and transaction hash.
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Updated 11 Oct 2026 · Link to this answer