How do I contact support?
Open Messages › Support (the chat icon at the top of the page) or Help & support in your account menu.
Ask your question: our assistant answers straight away and can help with trades, deposits, withdrawals and gift cards. For anything that needs a person, tap Talk to a person and choose what it’s about. You get a case number, and we email you when the case opens and when it’s resolved.
Still have a question?
Instant answers from our Help Centre, any time. For your own trades or account, use the support chat.
Updated 11 Oct 2026 · Link to this answer