Never trade off Peerlyx
Escrow and support only work for trades that stay on Peerlyx from start to finish.
The offer that sounds helpful
Sometimes a trader suggests finishing a trade privately: "Let's skip the platform and I'll give you a better price," or "Message me on another app, it's quicker." It can sound friendly. It is also the most common way people lose money in P2P.
What you give up
When a trade happens outside Peerlyx:
- there is no escrow, so nothing stops the other person from taking your money or crypto and disappearing
- there is no trade chat record, so support can't see what was agreed
- there is no dispute, because there is no trade to review
Support can only see what happens on Peerlyx. Messages on other apps can't be used as evidence.
Keep the conversation here too
Even during a normal Peerlyx trade, keep all communication in the trade chat. If someone asks you to move to another messaging app "to explain something", say no. Anything you need to share, including proof of payment, belongs in the trade chat.
Red flags
- A trader asks for your phone number or social media to "continue"
- You're offered a discount for paying outside a trade
- Someone contacts you first, outside Peerlyx, offering to trade
What to do
Decline politely and keep going inside Peerlyx, or simply don't trade with that person. You can report a trader who keeps pushing for off-platform deals through support.