I lost my phone or authenticator app

When you turned on 2FA, our sign-in provider sent you a separate security email with a link to remove 2-step verification. Use that link, then set up 2FA again on your new phone.

If you can’t find that email, contact Messages › Support if you can still sign in, or email support@peerlyx.com from your account’s email address if you can’t. When your authenticator is changed, you get a security email. Support will never ask for your password or an authenticator code.