Releasing fast and your completion rate
Traders choose merchants who finish trades reliably and release promptly once they’re paid.
Why speed matters
Buyers compare offers by more than price. They look at a trader's completed trades and completion rate, which reflects how many of their trades finish successfully. A merchant who responds quickly and releases promptly once paid builds a record that buyers trust.
Release fast, but never early
Speed only counts after the payment is confirmed. For every trade:
- open your own bank or wallet app and check the money arrived
- confirm the amount matches the trade and the payment isn't pending
- release with your password and a current authenticator code
Never release on a screenshot. A fast release that turns out to be unpaid can't be undone.
Habits that keep trades moving
- Be online when your offers are active, and pause them when you step away.
- Keep your payment details current, so buyers never pay to an old account.
- Reply in the trade chat quickly, and keep all communication there.
- Make sure your wallet holds enough of the coin to cover your sell offers.
When something isn't right
If a payment hasn't arrived, say so politely in the trade chat and wait. If it's still not solved, either side can open a dispute 45 minutes after the trade was marked paid. Don't release to make a problem go away.
Achievements
As you trade, you can earn achievements on your profile. Trusted Merchant is a separate achievement that Peerlyx staff review.