Two-factor authentication (2FA) adds a second lock to your account: even if someone learns your password, they can’t trade or withdraw without the six-digit code from your phone. On Peerlyx, 2FA is required before you can start trades or post offers.
Set it up in 4 steps
- Install an authenticator app on your phone, such as Google Authenticator, Microsoft Authenticator or 1Password.
- Open Account settings › Security & 2FA on Peerlyx.
- Scan the QR code with the app. It adds Peerlyx and starts showing a new six-digit code every 30 seconds.
- Enter the current code to confirm. You’ll get an email confirming 2FA is on.
When you’ll need a code
- signing in on a new device
- releasing or cancelling a trade
- withdrawing crypto
- changing your email or saved payment accounts
Why an app, not SMS
Codes from an authenticator app are created on your phone and never travel over the phone network, so they can’t be intercepted the way text messages sometimes can. The app works even without mobile signal.
If you lose your phone
If you can’t get codes any more, contact Messages › Support from your signed-in account, or follow the account recovery steps. Support will never ask for your password or an old code; they verify you in other ways. When your authenticator is replaced, you get a security email, so you’ll always know.
A quick security check
Take a minute to check:
- your email account also has strong security, because it’s how you reset your password
- you recognise every device in your recent sign-in emails
- your password manager or a safe place has your Peerlyx password
Keep your account safe
- Never share a code. Peerlyx staff never ask for your 2FA codes, password or recovery details, in chat or anywhere else.
- Use a strong, unique password that you don’t use on any other site.
- Watch your email. Peerlyx emails you about new sign-ins and important changes. If something wasn’t you, change your password straight away.
- Plan for a new phone. Before you switch phones, make sure your authenticator app moves with you.
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